About Us

The Department of Medicine Information Systems group provides a comprehensive array of information technology services to the largest UW-Madison academic department, it’s affiliated clinics, laboratories, and programs as well as paid clients within the School of Medicine and Public Health. Services include:

  • Consulting
  • Training
  • Purchasing of hardware and software
  • Application integration
  • Application development
  • Database management and administration
  • Access control
  • Helpdesk support
  • Email and calendar collaboration
  • File storage and recovery
  • Network management
  • Push technology to access email and calendar from SmartPhones
  • Remote access
  • Security
  • Video streaming
  • Website hosting and content management for the public and intranet sites
  • Wireless connectivity.

The Information Systems staff are located at two facilities; The Director of Computer Services, Network Administrators, and Helpdesk staff operations are located at the University of Wisconsin Hospital and Clinics, 600 Highland Ave, J5/224 suite and J5/228. The Application Developers and Applications Support Group are located at 310 N Midvale Blvd (next to Hilldale Mall).

Helpdesk services are available Monday through Friday from 7:00a.m. to 4:30p.m.
Network services are managed 24/7.

The Department of Medicine IS Committee provides guidance and suggestions to the Chair’s office regarding
policy, standards, and services.